Improve response times and driver safety with text messaging
Keep drivers, dispatchers, and customers informed at every step of the journey. From dispatch notifications to delivery confirmations, SMS keeps your operation moving and your customers in the loop.
When every minute counts, SMS delivers
Logistics and transportation runs on timing. Text messaging reaches drivers and customers instantly — no phone tag, no missed emails, no delays waiting on someone to check an app. Just the right information, at the right moment, every time.
Clear and instant messaging for every shipment
Dispatch & Driver Notifications
Assign routes, communicate schedule changes, and relay time-sensitive instructions to drivers instantly — without tying up your dispatch team on the phone.
Shipment & Delivery Updates
Keep customers informed with automated notifications at every stage — order confirmed, shipment dispatched, out for delivery, delivered. Reduce inbound status calls before they happen.
Estimated Arrival Alerts
Send customers and receiving teams real-time ETA updates so they're ready when your driver arrives. Fewer missed deliveries, fewer wasted trips, fewer complaints.
Delay & Exception Notifications
When something goes wrong, get ahead of it. Proactively notify customers and stakeholders about delays, reroutes, or exceptions before they have to reach out to find out themselves.
Proof of Delivery Confirmations
Send instant delivery confirmation messages to customers and internal teams the moment a shipment is signed off — no paperwork chasing, no uncertainty about what arrived and when.
Fleet Maintenance Alerts
Notify drivers and fleet managers about scheduled maintenance windows, vehicle inspections, and compliance deadlines before they become costly operational disruptions.
Why logistics companies choose Swift
Everything you need to build powerful operational communication workflows without the headaches. Delivery webhooks, two-way messaging, scheduled sends, and granular analytics — all backed by infrastructure built for high-volume, high-stakes sending.
Our team understands that logistics never sleeps. We help you get automated workflows up and running fast — and we're there when you need us, around the clock.
Your operational and customer data stays on Canadian soil, fully compliant with CASL and provincial privacy legislation so you can run your operation with confidence.
How transportations and logistics companies are doing more with text messaging
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